RETURNS/EXCHANGES/SHIPPING

Returns are accepted only under the following conditions:

The return must be received by The Crocodile within 7 days of the confirmed delivery date.

The returned item must be unworn and in new condition.

All returns are subject to a 25% restocking fee per package.

The Crocodile does not accept returns based on "Change of Mind"

After receiving the returned item, The Crocodile will issue a refund for the value of the item, minus a 25% restocking fee. The Crocodile will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to The Crocodile. In a case of a missing package on orders placed in the United States we will offer a refund or send out a new package, this only applies to packages that were never delivered to you. If your package was delivered but you did not receive it, it is your responsibility to contact the post office and resolve the issue. In a case of a missing package on international orders we will offer a 70% refund, we will not be able to send out a second package. It is also your responsibility to contact the post office and file a claim for the missing package.

EXCHANGES/RETURNS

To return/exchange an item, print out your email invoice and mail that along with your item back to us at 3931 N Schreiber Way, Coeur d'Alene, ID 83815 United States. 

You will then receive a E-Gift Card for the value of your exchanges item, minus a 25% restocking fee which you can use to purchase the new item you would like.

Please mail shirt along with short note with correction to be made too:

Attention: Chuck / The Crocodile

Street Address: 3931 N Schreiber Way
City: Coeur d'Alene
State: ID
ZIP Code: 83815
United States

Once we receive customer returned merchandise we will immediately take care of corrections that need to be made.  We will review your invoice and corrections you have given and will correct any errors made on our behalf.

If at any time you are having trouble with your return or have any unanswered questions, please send an email to hello@thecrocodile.co / Thank you

SHIPPING:

Please allow 1 to 4 weeks for shipping during any of our giveaway promotions.